Reservation employee (m/w/d) from now!
YOUR TASKS
- Active telephone sales of rooms and offers of the Forsthofgut (inbound and outbound)
- Accepting and processing individual reservations through all channels
- Checking incoming reservations and actively processing bookings and changes for our international guests
- Sending reservation confirmations, general correspondence processing etc.
- Keeping track of the booking calendar
- Maintaining quality standards
- Active upselling
- Cross-selling additional services
YOU SHOULD PROVIDE THE FOLLOWING
- Completed education in the hotel sector with proven work experience at the reception or in reservations
- Ideally experience in sales or telephone sales
- Independent and efficient way of working
- Excellent product knowledge, sales talent and strong communication skills
- Host mentality
- Secure computer skills (MS-Office and hotel software)
- Very good knowledge of German and/or English, both written and spoken
- Negotiating skills as well as a friendly and cordial manner
BENEFITS & INCENTIVES
Naturhotel Forsthofgut is known as one of the most renowned five-star hotels in the Alps and we only succeed because of the excellent work of our staff. As part of this team, Naturhotel Forsthofgut therefore offers you all the requirements to ensure that we can be successful together.- All-inclusive onboarding at the start of work for a good start
- Free fresh full board also on days off
- Permanent employment contract in a year-round company
- 5-day week
- Accommodation in modern lodgings possible according to availability
- Free use of our waldSPA and gym 24/7
- Further development tailored to your personal needs within the framework of our FHG Campus
- Perfect leisure activities in the region
- 13th & 14th monthly salary in proportion to KV
- Provision of your high-quality uniforms
- Price advantages in the hotel, in the region and online via your "Save-The-Ocean" employee card
- Company health management
- "Employee-recruit-employee" bonuses
A minimum salary according to the collective agreement for hotels and restaurants applies. There is a possibility of overpayment depending on your qualifications and professional experience.
| Job position | You are a true recommender, wish-fulfiller and organisational talent. The optimiser when it comes to bookings and occupancy? For our nature-loving house with 109 rooms and suites in the heart of one of the most beautiful regions of Austria, we are looking for a dedicated reservation agent to support our team. You are the voice of our house and inspire guests already on the phone. And with great colleagues and lots of fun, we will make sure that your time with us is the best of your life. |
|---|---|
| Category | Reception & Reservation |
| Starting date | from Immediately |
Contact
Leonie Kröncke+43 6583 8561 48
Forsthofgut
Hütten 2
A-5771 Leogang (Salzburger Land, Austria)