waldSPA Reception Manager (m/f/d) from April 2024 onwards
YOUR TASKS
- Professional management of the Spa Reception team as well as the Spa Reception and waldSPA Shop areas
- Active measures to achieve turnover
- Checking the general order and cleanliness in the waldSPA reception area including the shop
- Dealing with complaints and guest complaints
- Product ordering in consultation with the SPA management
- Overview of all turnover targets and setting of measures in consultation with the SPA management
- Coordination and scheduling of the SPA reception team on duty
- Management of the daily briefing with the SPA reception team
- Scheduling of the masseurs, beauticians and fitness trainers
- Conducting regular mini-training sessions
- Upselling of additional services
- Maintaining quality standards
YOU SHOULD PROVIDE THE FOLLOWING
- Completed education in tourism with proven professional experience ideally in a comparable position
- Responsible, independent and committed work ethic
- Pleasure in contact with guests
- Very good knowledge of German and English, both written and spoken
- Economic and independent way of working
BENEFITS & INCENTIVES
Naturhotel Forsthofgut is known as one of the most renowned five-star hotels in the Alps and we only succeed because of the excellent work of our staff. As part of this team, Naturhotel Forsthofgut therefore offers you all the requirements to ensure that we can be successful together.- All-inclusive onboarding at the start of work for a good start
- Free fresh full board also on days off
- Permanent employment contract in a year-round company
- 5-day week
- Accommodation in modern lodgings possible according to availability
- Free use of our waldSPA and gym 24/7
- Further development tailored to your personal needs within the framework of our FHG Campus
- Perfect leisure activities in the region
- 13th & 14th monthly salary in proportion to KV
- Provision of your high-quality uniforms
- Price advantages in the hotel, in the region and online via your "Save-The-Ocean" employee card
- Company health management
- "Employee-recruit-employee" bonuses
A minimum salary according to the collective agreement for hotels and restaurants applies. There is a possibility of overpayment depending on your qualifications and professional experience.
Job position | You are a highly motivated organisational master and passionate about guests? For our nature-loving hotel with 109 rooms and suites in the heart of one of the most beautiful regions in Austria, we are looking for a Spa Reception Manager to join and support our team. And with great colleagues and lots of fun, we will make sure that your time with us is the best of your life. |
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Category | waldSPA |
Starting date | from Immediately |